Cancellation and Refund Policy
You may cancel your booking from the accounts page after logging in online or by calling the call centre at any time after making a booking. Although a cancellation charge may be application as per the below schedule:
- Within 24 hours of making a booking: No Charge
- After 24 to 24 hours prior to the pickup time, 50% of the advance payment.
- After the 24 hours prior to the pickup time full amount would be charged for cancellation
For amount paid by cash, a cheque will be dispatched and for amount paid by card or net-banking, amount will be automatically refunded.